Privacy Policy

1. Introduction

EvalsHub AI is committed to protecting your privacy. This Privacy Policy explains how EvalsHub AI collects, uses, discloses, and safeguards your information when you use our AI quality assurance platform and related services.

2. Information We Collect

We collect information you provide directly and information we obtain from your use of the Service:

• Account information: name, email address, password (hashed), and organization details.
• Content you submit: prompts, datasets, model inputs and outputs, scores, open codes, and other data you upload or create in the Service.
• Usage data: how you use the Service (e.g., features used, actions taken) to improve the product and troubleshoot issues.
• Technical data: IP address, browser type, device information, and similar technical identifiers.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service.
• Authenticate you and manage your account and organization.
• Process and store your experiments, results, and evaluations.
• Send you service-related communications (e.g., security or product updates).
• Improve the Service, develop new features, and analyze usage patterns.
• Comply with legal obligations and enforce our Terms of Service.

We do not use your content (e.g., prompts or model outputs) to train third-party AI models without your explicit consent.

4. Sharing of Information

We may share your information with service providers who assist us in operating the Service (e.g., hosting, analytics) under contractual obligations to protect your data. We may disclose information if required by law, to protect our rights or safety, or in connection with a merger or sale of assets. We do not sell your personal information.

5. Data Retention and Security

We retain your data for as long as your account is active or as needed to provide the Service and comply with legal obligations. We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. You are responsible for keeping your account credentials secure.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data, or to object to or restrict certain processing. You can update account details in the Service or contact us to exercise these rights. You may also unsubscribe from marketing emails at any time.

7. Cookies and Similar Technologies

We use cookies and similar technologies to maintain your session, remember preferences, and understand how the Service is used. You can control cookies through your browser settings; some features may not work correctly if cookies are disabled.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy. For material changes, we may provide additional notice.

9. Contact Us

For questions about this Privacy Policy or our data practices, please contact us via the information on our About page.